1. Introduction
Apex Digital Accountants (Pty) Ltd ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and share your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").
2. Information We Collect
We may collect and process the following personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Information
We collect personal information in the following ways:
- Direct Interactions: You may provide personal information when you fill in forms or correspond with us by post, phone, email, or otherwise.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
4. How We Use Your Information
We use your personal information to:
- Provide and maintain our services.
- Manage our relationship with you.
- Improve our website, products, and services.
- Communicate with you about our services and offers.
- Comply with legal and regulatory requirements.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party companies that provide services on our behalf, such as IT and system administration services.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers.
- Regulatory Authorities: As required by law or regulations.
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
6. Security of Your Information
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
7. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information.
- Request correction of your personal information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing your personal information.
- Request transfer of your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: zelda@apexdigitalaccountants.com
Phone: +27 66 221 4871